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Covid-19

(Last update: 20/03/2020 - 9h)

Dear Customer,

We have decided to implement changes in our opening hours and shipment options, due to the severity of the Covid-19 outbreak and the increased measures taken by the Belgian (and other European) authorities.

Opening Hours

Starting on Monday the 23rd of March we will be available during the following time slots:

Monday 10h-12h00
Tuesday 8h30-12h00
Wednesday 8h30-12h00
Thursday 8h30-12h00
Friday 8h30-12h00

 

Shipment Options

A lot of our shipping couriers have implemented adopted routes and procedures. This leads to fewer flexibility in our shipping services.

A small overview of some changes:

  • AGX, night time delivery in Belgium: shipment will change to day-time delivery only
  • Aalberts, night time pick-up & delivery in the Netherlands: shipments will only be processed during the night of Thursday to Friday

Due to these changes, we might not be able to get your order shipped within the regular time frame. Please consult our logistics department for your shippig options and estimated delivery times.

 

Production

We currently don't face any delays in our production facilities, however, this might change over time. We will inform you as soon as possible when changes occur. This webpage will be updated when necessary.

 

We thank you for your understanding.

The ProScan team

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